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Wednesday, July 3, 2013

WHERE IS CUSTOMER SERVICE ?


Many unemployed U.S. citizens COULD be here ,

but they are not  !

For many recent years , so called customer  service for American Companies has been sent to Other Countries where the call center workers are often completely untrained and are given pre written scripts that do NOT address the issues that customers really need to be solved. And sorry about the Political Incorrectness ,  but the plain unsweetened TRUTH is , that these workers are not only unskilled in ( technical support ) topics , but cant speak English well enough to be clearly understood by the person seeking help.  How many times are your issues passed from supervisor , to supervisor , to supervisor , before you actually get a clearly understandable solution to your problem ?

How many times have you heard THIS ?
Its especially frustrating if you don't have access to a land line phone , and you are burning up minutes on hold , using a cell phone.

Not only a fitting treatment for rude aggressive telemarketers , but also for companies who add to the unemployment in this country , by replacing thousands of Americans with machines , and offshore customer service contractors,............Don't you think ? ? ?






Click Here to view Congress Grade Cards



where do your Reps and Senators rate on immigration reform votes ?  Will they get an A+ , or an F ?

PERSONAL & BUSINESS ELECTRONICS ARE HERE !

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